SHIPPING & HANDLING

📦 Infinity by YS — Shipping Information

🚚 Order Dispatch

All orders are dispatched within 1–2 business days from our warehouse in Perth, Western Australia.

📬 Shipping Delays

Please note that both domestic and international orders are currently experiencing significant delays via Australia Post (Standard Shipping) due to:

• High volume of online orders

• Limited flight availability

• Ongoing lockdowns and postal restrictions

These delays are unfortunately beyond our control. We appreciate your patience and understanding during this time.

📦 Tracking & Delivery Timeframes

Domestic Orders (within Australia):

• Standard: 9–12 business days

• Express: 5–7 business days
  Please allow up to 2 weeks for delivery.

International Orders:

• Standard: Up to 10 weeks

• Express: Up to 14 business days

We recommend closely monitoring your tracking link, and if needed, we’re happy to resend your tracking details—just email us at: infinitybyys@gmail.com.

ℹ️ Refunds can only be issued if your order is confirmed missing by our couriers or returned to us.